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FareFix is India's best upcoming online booking engine which exclusively serves travel agents and corporates. Our aim is to provide you with a fast and easy access to serve all your client's travel requirements.
TERMS AND CONDITIONS
This website at www.farefix.com (the Website) is owned and operated by FAREFIX SOLUTIONS PVT. LTD. When you access, browse or use this site you accept, without limitation or qualification, the terms and conditions set forth below. Please read them carefully before making any bookings through this website.
GENERAL USE PROVISIONS AND COPYRIGHT
All materials provided on this Web site, including but not limited to all text, logos, designs, graphics, images, sounds, information, software, documents, products and services (collectively, the "Materials"), and the selection, arrangement and display thereof, are the copyrighted works of www.farefix.com and/or its vendors or suppliers. All Materials herein and all www.farefix.com software are proprietary to www.farefix.com and protected by worldwide copyright and other intellectual property laws. Except as stated herein, none of the Materials may be modified, copied, reproduced, distributed, republished, downloaded, displayed, sold, compiled, posted or transmitted in any form or by any means, including but not limited to, electronic, mechanical, photocopying, recording or other means, without the prior express written permission of www.farefix.com.
www.farefix.com hereby authorizes you to view, copy, download and print the Materials available on this Web site, provided that: (1) if you are a potential or actual renter, the Materials are used solely for personal, non-commercial purposes and if you are a property owner/manager, the Materials are used only for the purposes of using the services expressly offered by www.farefix.com ; (2) the Materials are not modified or redistributed; and (3) all copyright, trademark, service mark and other proprietary notices are reproduced as they appear in any such Materials. Except as expressly provided above, nothing contained herein shall be construed as conferring, by implication, estoppel or otherwise, any license or right under any patent, trademark or copyright of www.farefix.com.
FAREFIX SOLUTIONS PVT. LTD. has no liability for any act, omission or default, whether negligent or otherwise, of airlines, car rental operators, ferry companies, hoteliers, tour operators or any other supplier or third party. We have no liability for any loss or damage occasioned by the negligence, act or omission of any supplier or other third party. We reserve the right to cancel or modify itineraries or bookings where circumstances require. In circumstances where liability of FAREFIX SOLUTIONS PVT. LTD. cannot be excluded, such liability is limited to the value of the purchased travel arrangements. FAREFIX SOLUTIONS PVT. LTD. reserves the right to decline any booking.
FAREFIX ONLINE RIGHTS
If you send any communications or materials to the Site by electronic mail or otherwise, including any comments, data, questions, suggestions or the like, all such communications are, and will be treated by www.farefix.com, as non-confidential.
You hereby give up any and all claim that any use of such material violates any of your rights including moral rights, privacy rights, proprietary or other property rights, publicity rights, rights to credit for material or ideas, or any other right, including the right to approve the way www.farefix.com uses such material.
Any material submitted to this Site may be adapted, broadcast, changed, copied, disclosed, licensed, performed, posted, published, sold, transmitted or used by www.farefix.com anywhere in the world, in any medium, forever.
AGENCY TERMS AND CONDITIONS
Service charges levied are to be collected from the customers on our behalf.
Any kind of Misuse of Airline/GDS PNR will solely be the responsibility of the agent and the amount will be recover from the agent as is when received the debit note by the Airline or by the GDS.
There will no adjusting of the refund in the payment schedule. The refund will be given back to the agent whenever we have received it from the airline.
TDS will be deducted as per the law. TDS will be deducted on all commissions/incentives. The TDS certificate will be issued in the next Financial Year.
The credit limit will be on the weekly basis depending upon the certain guarantees.
Any advance amount paid by agent will be non-interest bearing and should be utilized within 360 days from the date of payment. If such advance is not utilized within this period of 360 days, the unutilized portion shall be held in trust, for the benefit of the agent, by www.farefix.com for a period of 2 years from the date of payment of such advance after which the same shall be deemed as forfeited.
Any applicable refunds would accordingly be processed as per the defined policies of Airlines, hotels and www.farefix.com as the case may be. No refund would be payable for any requests made after the expiry of 90 days as above and all unclaimed amounts for such unutilized or no show air or hotel booking shall be deemed to have been forfeited.
Agents will be responsible for maintaining all related documents including confirmation from the travelers that the amount paid by them for travel outside of India is in within the annual limits for resident individuals as prescribed by the Reserve Bank of India from time to time.
The material in this Site could include technical inaccuracies or typographical errors. Farefix may make changes or improvements at any time.
The materials on this site are provided on an "As Is" basis, without warranties of any kind either expressed or implied. To the fullest extent permissible pursuant to applicable law, farefix disclaims all warranties of merchantability and fitness for a particular purpose.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. 'www.farefix.com’ is not responsible for any inaccuracies in the photos.
Farefix does not warrant that the functions contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the servers that make it available are free of viruses or other harmful components, but shall endeavor to ensure your fullest satisfaction.
Farefix does not warrant or make any representations regarding the use of or the result of the use of the material on the site in terms of their correctness, accuracy, reliability, or otherwise, insofar as such material is derived from other service providers such as airlines, hotel owners and tour operators.
You acknowledge that this Website is provided only on the basis set out in these terms and conditions. Your uninterrupted access or use of this Website on this basis may be prevented by certain factors outside our reasonable control including, without limitation, the unavailability, inoperability or interruption of the Internet or other telecommunications services or as a result of any maintenance or other service work carried out on this Website. Farefix does not accept any responsibility and will not be liable for any loss or damage whatsoever arising out of or in connection with any ability/inability to access or to use the Site.
You also acknowledge that through this Site, farefix merely provides intermediary services in order to facilitate highest quality services to you. Farefix is not the last-mile service provider to you and therefore, farefix shall not be or deemed to be responsible for any lack or deficiency of services provided by any person (airline, travel/tour operator, hotel, facility or similar agency) you shall engage or hire or appoint pursuant to or resulting from, the material available in this Site.
Farefix will not be liable to you or to any other person for any direct, indirect, incidental, punitive or consequential loss, damage, cost or expense of any kind whatsoever and howsoever caused from out of your usage of this Site.
Notwithstanding anything else to the contrary contained elsewhere herein or otherwise at law, farefix's liability (whether by way of indemnification to you or otherwise) shall be restricted to a maximum of INR 1000 (Indian Rupees One Thousand only).
The products and services displayed on the Site may not be available for purchase in your particular country or locality. The reference to such products and services on the Site does not imply or warrant that these products or services will be available at any time in your particular geographical location. You should check with your local farefix authorized representative for the availability of specific products and services in your area.
TERMS AND CONDITIONS OF USE
Farefix may add to, change or remove any part of these Terms and Conditions of Use at any time, without notice. Any changes to these Terms and Conditions of Use or any terms posted on this Site apply as soon as they are posted. By continuing to use this Site after any changes are posted, you are indicating your acceptance of those changes.
Farefix may add, change, discontinue, remove or suspend any other Content posted on this Site, including features and specifications of products described or depicted on the Site, temporarily or permanently, at any time, without notice and without liability.
Farefix reserves the right to undertake all necessary steps to ensure that the security, safety and integrity of farefix's systems as well as its clients' interests are and remain, well-protected. Towards this end, farefix may take various steps to verify and confirm the authenticity, enforceability and validity of orders placed by you.
If farefix, in its sole and exclusive discretion, concludes that the said orders are not or do not reasonably appear to be, authentic, enforceable or valid, then farefix may cancel the said orders at any time up to 4 hours before the scheduled time of departure of the relevant flight or 4 hours before the expected date of visit to any property booked through farefix.
CREDIT LIMIT TERMS AND CONDITIONS
The Credit amount taken from FareFix shall be settled within 7 days unless approved otherwise by FareFix office.
Additional penalty of 2% per week (on credit amount) shall be levied on credit amount unless repaid on the next working day.
If the agent fails to implement the conditions of the above clauses, FareFix will be at liberty to withdraw the credit facility to agency after appropriate surcharge is levied as mentioned in previous point.
If the agency fails to make payments as mentioned above to FareFix Solutions Pvt Ltd, FareFix shall have all rights to approach the passenger for recovery or cancel his travel as per deemed fit by the administration.
AGENCY CLOSURE TERMS AND CONDITIONS
A travel agency registered with FareFix can apply for closure at any given time if it wishes not to transact further. A cooldown period of three months is necessary in which no transaction can be done and only after that cooldown period has elapsed the agency can request to transfer the remaining agency balance to it's company bank account.
FareFix deserves the right to close down any agency without prior notice in case the agency account is found to breach the mentioned terms and conditions and/or is found to be guilty of breaching the law.
All booking charges and service charges will be non-refundable irrespective of the reason.
You may travel to certain destinations which involve greater risks than others, entirely at your risk as to cost and consequences.
Farefix requests you to consult your local authorities and evaluate travel prohibitions, warning, announcements, and advisories issued by them before booking travel to certain international destinations.
By offering for sale travel to particular international destinations, farefix does not represent or warrant that travel to such point is advisable or without risk. Farefix does not accept liability for damages, losses, or delays that may result from improper documents for entry, exit, length of stay, or from travel to such destinations.
Farefix reserves its exclusive right in its sole discretion to alter, limit or discontinue the Site or any material posted herein, in any respect. Farefix shall have no obligation to take the needs of any User into consideration in connection therewith.
Farefix reserves its right to deny in its sole discretion any user access to this Site or any portion hereof without notice.
No waiver by FareFix of any provision of these Terms and Conditions shall be binding except as set forth in writing and signed by its duly authorized representative.
If any dispute arises between you and FareFix during your use of the Site or thereafter, in connection with and arising from your use or attempt to use this Site, the dispute shall be referred to arbitration. The place of arbitration shall be Mumbai. The arbitration proceedings shall be in the English language.
The said arbitration proceedings shall be governed and construed in accordance with the Arbitration and Conciliation Act, 1996 and modifications thereof as in force at the relevant time.
Farefix provide B2B wholesale rates which must be sold as part of package and must not be standalone.
These terms and conditions are governed by and shall be construed in accordance with the laws of the Republic of India and any dispute shall exclusively be subject to the jurisdiction of the appropriate Courts situated at Jaipur, Rajasthan India.